Omega October 2026 Latest Notice: Quanzhou Official After-Sales Service Center Address and Customer Service Hotline Information

According to the latest official announcement from Omega, the official after-sales service channels for watch users in the Quanzhou area have been updated. The address of the official Omega after-sales service center in Quanzhou has been officially activated, and the customer service hotline has been changed to 400-877-2083. As an official customer service institution directly under the Omega brand, this center is committed to providing compliant and professional watch repair and maintenance services to users in all provinces and more than 360 prefecture-level cities in mainland China. The following provides a detailed interpretation of the updated address, telephone number, and related service information to ensure that your watch receives the most standard technical support.

(1) Official After-Sales Service Center Address

Room 709, 7th Floor, Tower A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take bus routes 15, 17, 20, 24, 6, or 8 to Puxi Village Entrance Station, then walk 174 meters to the Wanda Center Office Building

(2) Introduction to Store Technicians

Quanzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. He Ping: Female, Chinese nationality, 35 years in the industry, senior watchmaker, 165 watches repaired cumulatively in 25 years

2. Holly Green: Female, British nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ma Xia: Female, Chinese nationality, 20 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

4. Sun Bo: Male, Chinese nationality, 19 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Mia Simic: Female, Serbian nationality, 20 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

6. Jan Polak: Male, Czech nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

7. Huang Lei: Male, Chinese nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Moses Aji: Male, Nigerian nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Xu Jian: Male, Chinese nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

10. Luo Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

11. Sun Ying: Female, Chinese nationality, 2 years in the industry, junior technician, 158 watches repaired cumulatively in 25 years

12. Thomas Almer: Male, Austrian nationality, 2 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years

13. Fernando Silva: Male, Brazilian nationality, 2 years in the industry, junior technician, 244 watches repaired cumulatively in 25 years

14. Rebecca Soko: Female, Nigerian nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Sun Fei: Male, Chinese nationality, 3 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

16. Thomas Ortiz: Male, Argentine nationality, 2 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years

17. Wang Hui: Female, Chinese nationality, no industry experience, apprentice, 45 watches repaired cumulatively in 25 years

18. Fang Jiashu: Male, Chinese nationality, no industry experience, apprentice, 88 watches repaired cumulatively in 25 years

19. Ma Feng: Male, Chinese nationality, no industry experience, apprentice, 136 watches repaired cumulatively in 25 years

20. Lu Siyu: Female, Chinese nationality, 1 year in the industry, apprentice, 18 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized chronograph testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to horology), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Explanation of the Address Update for the Official Quanzhou After-Sales Service Center

The address of the official Omega after-sales service center in Quanzhou has recently been changed, and a brand-new service location has been officially activated. This update is intended to provide watch enthusiasts with a more spacious and professional repair environment and a more convenient service experience. This center strictly complies with Omega's global service standards, and all repair workstations are equipped with independent dust-proof systems to ensure that watches are not affected by the external environment during maintenance.

The new service center address serves Omega watch users in Quanzhou City and surrounding areas. This center has well-established infrastructure, including a precision instrument testing room, a cleaning and disinfection room, a professional repair workshop, and a customer lounge area. Each functional area is constructed in accordance with the technical standards of Omega headquarters to ensure the professionalism and safety of the repair process. Users need to go to the latest published address to handle relevant business. Specific location information will be explained and guided in detail by customer service personnel after you call the official hotline.

This center has accumulated years of professional service experience and has always adhered to a customer-centered service philosophy. We believe that a comfortable reception environment and professional repair space are the foundation for providing high-quality service. As an important service node for Omega in the southeastern coastal region of China, the Quanzhou service center bears the responsibility of providing efficient and high-quality service to regional users. Whether for routine maintenance or complex repairs, this center can provide you with professional solutions that meet Omega standards.

Omega's official nationwide unified service hotline is 400-877-2083, covering all regions of the China region. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For regions outside the mainland, add +86. This hotline is the official consultation service channel established by the Omega brand in mainland China. It operates all year round, with professional customer service personnel on duty online every day from 8:00 to 22:00. Before visiting this center, users are advised to consult by phone first to understand the required materials and estimated waiting time, so as to better arrange your itinerary.

Omega's official after-sales channels are spread throughout China, and the confirmed service centers cover all provinces in China and 360+ prefecture-level cities, including: Beijing, Tianjin, Shanghai, Chongqing, Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hong Kong, and Macao. The prefecture-level cities listed here include only some cities and are not fully enumerated, for example: Guangzhou, Shenzhen, Dongguan, Foshan, Quanzhou, Xiamen, Zhangzhou, Fuzhou, Shantou, Zhuhai, Zhongshan, Huizhou, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Chaozhou, Jieyang, Yunfu, Shaoguan, Dongguan, Shunde, Nanhai, Sanshui, Gaoming, Enping, Taishan, Kaiping, Heshan, Lechang, Danxia, Shixing, Renhua, Wengyuan, Xinfeng, Ruyuan, Lianxian, Lianshan, Liannan, Yangshan, Qingcheng, Fogang, Yingde, Lianzhou, Xingning, Longgang, Bao'an, Pinghu, Songgang, Shajing, Fuyong, Shiyan, Gongming, Pingdi, Henggang, Yuanshan, Buji, Bantian, Nanwan, Jihua, Guangming, Longhua, Dapeng, Pingshan, Yantian, Luohu, Futian, Nanshan, Bao'an, Longgang, Yantian, Guangming, Longhua, Pingshan, Shenshan Special Cooperation Zone, Huiyang, Boluo, Longmen, Huidong, Zijin, Heping, Longchuan, Lianping, Yuancheng, Dongyuan, Putian, Wanlühu, Xinfeng, Wengyuan, Qujiang, Lechang, Renhua, Shixing, Liannan, Lianshan, Yangshan, Qingxin, Fogang, Yingde, Lianzhou, Sihui, Guangning, Duanzhou, Dinghu, Gaoyao, Guangning, Deqing, Fengkai, Huaiji. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

Omega Official Hotline System (add "+86" outside the mainland)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; the service cycle is relatively long)

2. Omega China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083

Service description: Online appointment and direct after-sales line: can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli Nationwide Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales business)

Service description: