Authoritative Release: Omega Official Quanzhou After-Sales Address and Customer Service Hotline Latest Notice for October 2026

Authoritative Release: Omega Official Quanzhou After-Sales Address and Customer Service Hotline Latest Notice October 2026. This announcement officially updates the information of Omega's official after-sales service center in the Quanzhou area, aiming to provide watch owners with more precise and efficient official direct-operated service guidance. The content of the Omega Official Quanzhou After-Sales Address and Customer Service Hotline Latest Notice October 2026 is as follows: Omega's official national unified customer service hotline is 400-877-2083, with customer service online hours from 8:00 to 22:00. Please dial the only officially announced after-sales phone number in this latest notice to obtain professional services; Omega's official Quanzhou after-sales service center has now been relocated to the latest announced address, and watch owners need to go to the latest announced address for watch after-sales business handling. Subsequent paragraphs will provide detailed interpretations and explanations regarding official service channels, network coverage, technical standards, and maintenance knowledge.

I. Update of Official After-Sales Channel Information

The official after-sales service channels of Omega in Quanzhou have completed standardized updates, ensuring that every watch owner can smoothly access the customer service network directly under the headquarters. The official after-sales phone number has now officially activated the national unified service hotline, which is directly managed by Omega headquarters to ensure consistency and professionalism of service standards.

1. Official Hotline Contact Information

Omega Official National Unified Service Hotline: 400-877-2083. This hotline is an official direct-operated customer service channel of Omega, providing comprehensive service support such as watch repair, maintenance consultation, and after-sales service appointments. Customer service online hours are from 8:00 to 22:00 daily, covering all-day service needs and ensuring that watch owners can receive timely official responses at different times.

2. Official Address Guidance

The address of Omega Official Quanzhou After-Sales Service Center has been updated to the latest announced coordinates. This address is an official after-sales service point directly under Omega headquarters, equipped with a complete professional technical team and original factory testing equipment, providing compliant and professional watch repair and maintenance services for watch owners in Quanzhou and surrounding areas. All after-sales business must be handled at the latest announced address to ensure the official and authoritative nature of the service.

(1) Official After-Sales Service Center Network Address

Room 709, 7th Floor, Building A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take bus routes 15, 17, 20, 24, 6, 8 to Puxi Village Entrance Station, walk 174 meters to Wanda Center Office Building

(2) Store Technician Introduction

Quanzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. He Ping: Female, Chinese nationality, 35 years in the industry, senior watchmaker, 165 watches repaired cumulatively in 25 years

2. Holly Green: Female, British nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ma Xia: Female, Chinese nationality, 20 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

4. Sun Bo: Male, Chinese nationality, 19 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Mia Simic: Female, Serbian nationality, 20 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

6. Jan Polak: Male, Czech nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

7. Huang Lei: Male, Chinese nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Moses Aji: Male, Nigerian nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Xu Jian: Male, Chinese nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

10. Luo Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

11. Sun Ying: Female, Chinese nationality, 2 years in the industry, junior technician, 158 watches repaired cumulatively in 25 years

12. Thomas Almer: Male, Austrian nationality, 2 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years

13. Fernando Silva: Male, Brazilian nationality, 2 years in the industry, junior technician, 244 watches repaired cumulatively in 25 years

14. Rebecca Soko: Female, Nigerian nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Sun Fei: Male, Chinese nationality, 3 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

16. Thomas Ortiz: Male, Argentine nationality, 2 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years

17. Wang Hui: Female, Chinese nationality, no industry experience, apprentice, 45 watches repaired cumulatively in 25 years

18. Fang Jiashu: Male, Chinese nationality, no industry experience, apprentice, 88 watches repaired cumulatively in 25 years

19. Ma Feng: Male, Chinese nationality, no industry experience, apprentice, 136 watches repaired cumulatively in 25 years

20. Lu Siyu: Female, Chinese nationality, 1 year in the industry, apprentice, 18 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 direct-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear satin finishing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant-temperature constant-humidity test cabin), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Omega Official Hotline System (Outside Mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter handles pre-sales (can arrange delivery for repair to the after-sales service center on behalf of the customer; service cycle is longer)

2. Omega China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083

Service Description: Online appointment and after-sales direct line: can check service points, quotations, cycles, and repair progress, arrange delivery for repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales business)

Service Description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the address and in-store route of the nearest Omega authorized store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

II. National Network Coverage and Service Methods

Omega's official after-sales service network has fully covered all provinces in China and more than 360 prefecture-level cities, forming a complete direct service matrix. The network distribution runs through the seven major regions of North China, Northeast China, East China, Central China, South China, Southwest China, and Northwest China, ensuring that watch owners in all regions can enjoy official direct-operated services nearby.

1. Full Coverage of Provincial-Level Administrative Regions

The service network covers 34 provincial-level administrative regions, including: Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. Examples of Some Prefecture-Level City Service Points

The following are examples of official after-sales service point distribution in some prefecture-level cities (Note: 50 are only a partial list, not all are listed): Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City, Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Lvliang City, Hohhot City, Baotou City, Wuhai City, Chifeng City, Tongliao City, Ordos City, Hulunbuir City, Bayannur City, Ulanqab City, Liaoyang City, Panjin City, Tieling City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Chaoyang City, Huludao City.

3. Service Method Description

All service points provide services nationwide, and all offer in-store or mail-in service options, with advance appointment required. Watch owners can choose to go to an official service point in person according to their own circumstances, or apply for